Your Privacy.
Our Responsibility.

Last updated: April 20, 2026

AirNation ("we", "our", "us") operates this website and online store to provide customers with a curated selection of air conditioners, air purifiers, HVAC accessories, smart home air systems, filters, and related products.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or communicate with us.

By using our services, you acknowledge you have read and understood this policy.

01 - Information We Collect

We may collect the following categories of personal information depending on how you interact with us:

Contact details — name, email, phone number, billing and shipping address.
Payment information — card details, transaction history and payment confirmation. We do not store full card numbers.
Account information — username, password, preferences and settings.
Order information — items purchased, cart activity, returns and exchanges.
Device and usage data — IP address, browser type, pages visited, and how you interact with our site.
Communications — messages you send us through contact forms or email.

02 - How We Collect It

Directly from you — when you create an account, place an order or contact us.
Automatically — through cookies and similar technologies when you browse our site.
From service providers — including Shopify, payment processors and shipping carriers who help us operate.

03 - How We Use It

Process and fulfill your orders, including shipping and returns.
Manage your account and provide customer support.
Send order confirmations and shipping updates.
Send marketing emails if you have opted in - you can unsubscribe at any time.
Improve our website, products and overall experience.
Prevent fraud and ensure the security of our platform.
Comply with applicable laws and legal obligations.

04 - Who We Share It With

We do not sell your personal information. We may share it with:

Shopify — our e-commerce platform which hosts and powers our store.
Payment processors — to securely handle your transactions.
Shipping carriers — to deliver your order.
Marketing tools — only if you have consented to receive communications from us.
Legal authorities — when required by law or to protect our rights.

05 - Cookies

We use cookies to keep your session active, remember your cart, and understand how you use our site. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.

06 - Your Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information.
Opt out of marketing communications at any time.
Request a copy of your data in a portable format.
Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law.

07 - Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Order records are typically retained for up to 6 years for accounting and legal purposes.

08 - Children

Our store is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have done so, please contact us and we will delete it promptly.

09 - changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review it periodically. Continued use of our services after changes are posted constitutes acceptance of the updated policy.